Privacy policy
Last Updated: December 30, 2025
INTRODUCTION
Ivory Oak Interiors operates this website and store, including all related content, features, tools, products, and services (the “Services”).
Ivory Oak Interiors is owned and operated by Ivory Oak Interiors LLC.
Our store is powered by Shopify, which enables us to provide our Services securely.
This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, make a purchase, or contact us.
By using our Services, you agree to this Privacy Policy.
PERSONAL INFORMATION WE COLLECT
We may collect the following types of personal information:
Contact Information
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Name
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Billing and shipping address
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Email address
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Phone number
Order & Transaction Information
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Products viewed or purchased
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Order history, returns, and exchanges
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Payment confirmation details
Payment Information
Payments are processed securely through third-party providers.
We do not store full payment card details.
Account Information
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Login credentials
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Preferences and settings
Communication Information
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Messages sent to customer support
Device & Usage Information
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IP address
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Browser and device type
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Website interaction data
HOW WE COLLECT INFORMATION
We collect information:
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Directly from you (orders, forms, account creation)
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Automatically through cookies and tracking technologies
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From service providers that help operate our business
HOW WE USE YOUR INFORMATION
We use your information to:
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Process and fulfill orders
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Provide shipping, returns, and customer support
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Communicate with you regarding orders or inquiries
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Improve our website and services
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Prevent fraud and ensure security
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Send marketing communications (you may opt out anytime)
SHARING YOUR INFORMATION
We may share your information with trusted third parties, including:
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Shopify (our eCommerce platform)
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Payment processors
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Shipping and logistics providers
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Analytics and support tools
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Legal authorities when required
We do not sell your personal information.
SHOPIFY
Our store is hosted by Shopify. Your data may be stored through Shopify’s systems and processed to provide and improve our Services.
COOKIES & TRACKING
We use cookies to:
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Enable website functionality
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Remember preferences
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Analyze traffic
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Improve user experience
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Support advertising
You can manage cookies through your browser settings.
DATA SECURITY
We take reasonable measures to protect your information. However, no system is completely secure.
DATA RETENTION
We retain your information only as long as necessary to:
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Provide services
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Comply with legal obligations
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Resolve disputes
YOUR RIGHTS
Depending on your location, you may have the right to:
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Access your data
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Correct inaccurate information
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Request deletion
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Opt out of marketing communications
To exercise your rights, contact us below.
SMS PRIVACY
Ivory Oak Interiors does not share mobile numbers or SMS consent data with third parties for marketing purposes.
This information is used only to provide messaging services.
THIRD-PARTY LINKS
We may link to third-party websites. We are not responsible for their privacy practices.
CHILDREN’S PRIVACY
Our Services are not intended for children, and we do not knowingly collect data from minors.
INTERNATIONAL DATA TRANSFERS
Your information may be processed outside your country, including by our service providers.
CHANGES TO THIS POLICY
We may update this Privacy Policy at any time. Changes will be posted on this page.
CONTACT INFORMATION
Ivory Oak Interiors
Email: support@ivoryoakinteriors.com
Phone: +1-207-407-5776
Business Address:
6 Ashley Drive
Gray, Maine 04039
United States
Business Hours:
Monday–Friday, 9 AM – 5 PM EST
