Privacy policy

Last Updated: December 30, 2025

 

INTRODUCTION

 


Ivory Oak Interiors operates this website and store, including all related content, features, tools, products, and services (the “Services”).


Ivory Oak Interiors is owned and operated by Ivory Oak Interiors LLC.


Our store is powered by Shopify, which enables us to provide our Services securely.


This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, make a purchase, or contact us.


By using our Services, you agree to this Privacy Policy.

 

 

 

PERSONAL INFORMATION WE COLLECT

 


We may collect the following types of personal information:


 

Contact Information

 

 

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

 


 

Order & Transaction Information

 

 

  • Products viewed or purchased

  • Order history, returns, and exchanges

  • Payment confirmation details

 


 

Payment Information

 


Payments are processed securely through third-party providers.

We do not store full payment card details.


 

Account Information

 

 

  • Login credentials

  • Preferences and settings

 


 

Communication Information

 

 

  • Messages sent to customer support

 


 

Device & Usage Information

 

 

  • IP address

  • Browser and device type

  • Website interaction data

 

 

 

 

HOW WE COLLECT INFORMATION

 


We collect information:

 

  • Directly from you (orders, forms, account creation)

  • Automatically through cookies and tracking technologies

  • From service providers that help operate our business

 

 

 

 

HOW WE USE YOUR INFORMATION

 


We use your information to:

 

  • Process and fulfill orders

  • Provide shipping, returns, and customer support

  • Communicate with you regarding orders or inquiries

  • Improve our website and services

  • Prevent fraud and ensure security

  • Send marketing communications (you may opt out anytime)

 

 

 

 

SHARING YOUR INFORMATION

 


We may share your information with trusted third parties, including:

 

  • Shopify (our eCommerce platform)

  • Payment processors

  • Shipping and logistics providers

  • Analytics and support tools

  • Legal authorities when required

 


We do not sell your personal information.

 

 

 

SHOPIFY

 


Our store is hosted by Shopify. Your data may be stored through Shopify’s systems and processed to provide and improve our Services.

 

 

 

COOKIES & TRACKING

 


We use cookies to:

 

  • Enable website functionality

  • Remember preferences

  • Analyze traffic

  • Improve user experience

  • Support advertising

 


You can manage cookies through your browser settings.

 

 

 

DATA SECURITY

 


We take reasonable measures to protect your information. However, no system is completely secure.

 

 

 

DATA RETENTION

 


We retain your information only as long as necessary to:

 

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

 

 

 

 

YOUR RIGHTS

 


Depending on your location, you may have the right to:

 

  • Access your data

  • Correct inaccurate information

  • Request deletion

  • Opt out of marketing communications

 


To exercise your rights, contact us below.

 

 

 

SMS PRIVACY

 


Ivory Oak Interiors does not share mobile numbers or SMS consent data with third parties for marketing purposes.

This information is used only to provide messaging services.

 

 

 

THIRD-PARTY LINKS

 


We may link to third-party websites. We are not responsible for their privacy practices.

 

 

 

CHILDREN’S PRIVACY

 


Our Services are not intended for children, and we do not knowingly collect data from minors.

 

 

 

INTERNATIONAL DATA TRANSFERS

 


Your information may be processed outside your country, including by our service providers.

 

 

 

CHANGES TO THIS POLICY

 


We may update this Privacy Policy at any time. Changes will be posted on this page.

 

 

 

CONTACT INFORMATION

 


Ivory Oak Interiors

Email: support@ivoryoakinteriors.com

Phone: +1-207-407-5776


Business Address:

6 Ashley Drive

Gray, Maine 04039

United States


Business Hours:

Monday–Friday, 9 AM – 5 PM EST